Privacy Policy – Tayside Gas Services

Privacy Policy

Effective Date: 15/02/2026
Company: Tayside Gas Services Ltd
Registered Office: 58 Long Lane, Broughty Ferry, Dundee, Scotland, DD5 1HH, UK.
Email: info@taysidegasservices.co.uk
Phone: 07985 305 533 / 07757 933 870


1. Introduction

Welcome to our website. This Privacy Policy explains how Tayside Gas Services Ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our site or interact with our services.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


2. What Information We Collect

a. Information you provide directly:

  • Name

  • Contact details (email, telephone)

  • Address (when provided for quotations or services)

  • Details submitted via forms or correspondence

b. Information collected automatically:

  • IP address and browser information

  • Pages visited and duration of visit

  • Cookies and similar technology data


3. How We Use Your Personal Data

We use your information for:

  • Responding to enquiries

  • Providing quotations and services

  • Arranging appointments and service visits

  • Processing payments and issuing invoices

  • Improving our website and communications

  • Legal and regulatory compliance

We only process data where there is a lawful basis, such as contractual necessity, legitimate interest, or consent.


4. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and gather analytics about how the site is used. You can control or disable cookies via your browser settings. More details may be provided in a separate Cookie Policy.


5. Sharing Your Information

We do not sell your personal information. We only share your data with third parties when necessary for:

  • Warranty or product registration

  • Communications with service providers (e.g., payment processors)

  • Legal compliance

  • Professional advisers where needed

All partners with whom data is shared must protect it in accordance with applicable law.


6. Data Retention

Personal data is retained only for as long as it is required for the purpose it was collected. This includes:

  • Providing services and customer support

  • Fulfilling legal and accounting obligations

Generally, customer records are kept for up to 6 years for compliance with tax and financial requirements.


7. Your Rights

Under data protection laws, you have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (where applicable)

To exercise your rights, contact us at info@taysidegasservices.co.uk or using the address above.


8. Data Security

We use appropriate physical and technical security measures designed to safeguard your data against unauthorised access, accidental loss, destruction, or damage.


9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or contents. Please review their policies separately.


10. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. The most recent version will always be posted on this page with an updated effective date.


11. Contact Us

If you have questions about this Privacy Policy or your personal data, you can contact us:

Tayside Gas Services Ltd
58 Long Lane, Broughty Ferry
Dundee, Scotland, DD5 1HH
Email: info@taysidegasservices.co.uk
Phone: 07985 305 533 / 07757 933 870

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been mishandled.